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HEALTH AND HYGIENE PROTOCOLS

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  • M House
  • UR Palacio Avenida
  • UR Portofino
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  • Room 1
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COVID-19: Ready to welcome you back

PROTOCOLS IN OUR FACILITIES

• You will find certified hand sanitiser dispensers throughout our establishments; their use is compulsory
• Protective screens in customer service areas
• Room keys will be disinfected before handing them over
• Towels and bed linen are washed at high temperature
• Sanitiser, gloves and masks available to all guests
• TV remote control and telephone are sterilised daily in all rooms
• Open or foot-operated waste bins lined with a bag
• Vent filters are cleaned regularly
• Insofar as possible, payments should be done by credit card
• POS systems will be disinfected regularly

PROTOCOLS FOR POOLS / BEACHES

• Disinfect hammocks after every use
• Hammocks must be 1.5 metres apart

PROTOCOLS FOR OUR EMPLOYEES

• All members of staff know the new health and safety measures
• Our staff will wear gloves and masks at all times
• Staff uniforms are washed and disinfected daily
• Co-workers must stay at least 1.5 metres apart
• Daily control of the state of health of all employees
• Reception staff will disinfect the counter every time they finish attending a client

CATERING PROTOCOLS

• We will leave an empty table between diners to guarantee the safety distance
• We will use non-reusable tablecloths, cutlery and napkins
• Orders will be served following all safety measures and delivered under a cover
• The hotel will offer take-away meals
• The number of people will be controlled to avoid overcrowding
• Menus will be removed from dining area

Book here

Book now

BEST PRICE GUARANTEED

  • M House
  • UR Palacio Avenida
  • UR Portofino

Number of Nights: X